Most insurance plans cover our counseling services, however, our offices do not file insurance and payment is made on the date of the session.
Clients have an invoice provided in the patient portal immediately after each session. Invoices contain all necessary information required by law for an insurance carrier to process the claim. (This includes provider information & credentials, client name & diagnosis, date/type of service, cost of services, and that insurance is to reimburse the client directly for payment the insurance allows for the session).
Clients simply:
1. Submit copies of invoices directly to their insurance carrier.
Insurance carrier processes and sends coverage reimbursement
directly to the client.
2. Some clients use an App "Reimbursify" to file and track
insurance claims on their phones.
www.Reimbursify.com. This free app can be downloaded from
the App Store or Google Play. First filing is free, future
filings have a small fee. Takes about a minute to file a claim
and track as your insurance company processes your claim.
All client invoices are located in each patient's secure portal under "billing" and clients can log in to their secure portal with their username and password. (If they forget these, it's easy to request an email reminder of the username or request a password reset).
Any patient invoice (since January 2018) can be downloaded via encrypted email. Email will require an encrypted office password (Please call our offices to obtain that unique encrypted email password or for assistance)
